server/issue_template.md

93 lines
2 KiB
Markdown
Raw Normal View History

### Steps to reproduce
1.
2.
3.
2013-01-11 21:52:41 +00:00
### Expected behaviour
Tell us what should happen
### Actual behaviour
Tell us what happens instead
### Server configuration
**Operating system**:
2013-01-12 08:08:23 +00:00
**Web server:**
2013-01-12 08:08:23 +00:00
**Database:**
2013-01-11 21:52:41 +00:00
**PHP version:**
2013-01-11 21:52:41 +00:00
**ownCloud version:** (see ownCloud admin page)
**Updated from an older ownCloud or fresh install:**
**List of activated apps:**
```
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your ownCloud installation folder
```
**The content of config/config.php:**
2013-01-11 21:57:55 +00:00
```
If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system --public
from within your ownCloud installation folder
or
Insert your config.php content here
2014-12-19 09:57:46 +00:00
(Without the database password, passwordsalt and secret)
```
**Are you using external storage, if yes which one:** local/smb/sftp/...
2013-12-18 12:31:15 +00:00
**Are you using encryption:** yes/no
2014-09-03 07:44:07 +00:00
**Are you using an external user-backend, if yes which one:** LDAP/ActiveDirectory/Webdav/...
#### LDAP configuration (delete this part if not used)
```
On ownCloud 7+ with access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your ownCloud installation folder
On ownCloud 6 with access to your command line run e.g.:
sqlite3 data/owncloud.db or mysql -u root -p owncloud
then execute: select * from oc_appconfig where appid='user_ldap';
Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query above.
Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.
```
2013-01-11 21:52:41 +00:00
### Client configuration
**Browser:**
2013-01-11 21:52:41 +00:00
**Operating system:**
2013-01-11 21:52:41 +00:00
### Logs
2013-01-11 22:40:14 +00:00
#### Web server error log
2013-01-11 21:52:41 +00:00
```
Insert your webserver log here
```
#### ownCloud log (data/owncloud.log)
2013-01-11 21:52:41 +00:00
```
Insert your ownCloud log here
```
2013-01-12 10:51:03 +00:00
#### Browser log
2013-01-11 21:52:41 +00:00
```
2013-01-12 10:51:03 +00:00
Insert your browser log here, this could for example include:
2013-01-11 21:52:41 +00:00
2013-01-12 10:51:03 +00:00
a) The javascript console log
b) The network log
c) ...
2013-01-11 21:52:41 +00:00
```