92 lines
2 KiB
Markdown
92 lines
2 KiB
Markdown
### Steps to reproduce
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1.
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2.
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3.
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### Expected behaviour
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Tell us what should happen
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### Actual behaviour
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Tell us what happens instead
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### Server configuration
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**Operating system**:
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**Web server:**
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**Database:**
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**PHP version:**
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**ownCloud version:** (see ownCloud admin page)
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**Updated from an older ownCloud or fresh install:**
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**List of activated apps:**
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```
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If you have access to your command line run e.g.:
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sudo -u www-data php occ app:list
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from within your ownCloud installation folder
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```
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**The content of config/config.php:**
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```
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If you have access to your command line run e.g.:
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sudo -u www-data php occ config:list system --public
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from within your ownCloud installation folder
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or
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Insert your config.php content here
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(Without the database password, passwordsalt and secret)
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```
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**Are you using external storage, if yes which one:** local/smb/sftp/...
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**Are you using encryption:** yes/no
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**Are you using an external user-backend, if yes which one:** LDAP/ActiveDirectory/Webdav/...
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#### LDAP configuration (delete this part if not used)
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```
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On ownCloud 7+ with access to your command line run e.g.:
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sudo -u www-data php occ ldap:show-config
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from within your ownCloud installation folder
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On ownCloud 6 with access to your command line run e.g.:
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sqlite3 data/owncloud.db or mysql -u root -p owncloud
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then execute: select * from oc_appconfig where appid='user_ldap';
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Without access to your command line download the data/owncloud.db to your local
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computer or access your SQL server remotely and run the select query above.
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Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.
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```
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### Client configuration
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**Browser:**
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**Operating system:**
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### Logs
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#### Web server error log
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```
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Insert your webserver log here
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```
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#### ownCloud log (data/owncloud.log)
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```
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Insert your ownCloud log here
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```
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#### Browser log
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```
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Insert your browser log here, this could for example include:
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a) The javascript console log
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b) The network log
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c) ...
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```
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