135 lines
3 KiB
Markdown
135 lines
3 KiB
Markdown
<!--
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Thanks for reporting issues back to Nextcloud! This is the issue tracker of Nextcloud, if you have any support question please check out https://nextcloud.com/support
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This is the bug tracker for the Server component. Find other components at https://github.com/nextcloud/
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For reporting potential security issues please see https://nextcloud.com/security/
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To make it possible for us to help you please fill out below information carefully.
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You can also use the Issue Template application to prefill most of the required information: https://apps.nextcloud.com/apps/issuetemplate
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-->
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### Steps to reproduce
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1.
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2.
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3.
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### Expected behaviour
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Tell us what should happen
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### Actual behaviour
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Tell us what happens instead
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### Server configuration
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**Operating system**:
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**Web server:**
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**Database:**
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**PHP version:**
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**Nextcloud version:** (see Nextcloud admin page)
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**Updated from an older Nextcloud/ownCloud or fresh install:**
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**Where did you install Nextcloud from:**
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**Signing status:**
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<details>
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<summary>Signing status</summary>
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```
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Login as admin user into your Nextcloud and access
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http://example.com/index.php/settings/integrity/failed
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paste the results here.
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```
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</details>
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**List of activated apps:**
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<details>
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<summary>App list</summary>
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```
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If you have access to your command line run e.g.:
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sudo -u www-data php occ app:list
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from within your Nextcloud installation folder
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```
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</details>
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**Nextcloud configuration:**
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<details>
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<summary>Config report</summary>
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```
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If you have access to your command line run e.g.:
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sudo -u www-data php occ config:list system
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from within your Nextcloud installation folder
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or
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Insert your config.php content here.
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Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …)
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```
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</details>
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**Are you using external storage, if yes which one:** local/smb/sftp/...
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**Are you using encryption:** yes/no
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**Are you using an external user-backend, if yes which one:** LDAP/ActiveDirectory/Webdav/...
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#### LDAP configuration (delete this part if not used)
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<details>
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<summary>LDAP config</summary>
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```
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With access to your command line run e.g.:
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sudo -u www-data php occ ldap:show-config
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from within your Nextcloud installation folder
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Without access to your command line download the data/owncloud.db to your local
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computer or access your SQL server remotely and run the select query:
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SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';
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Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.
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```
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</details>
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### Client configuration
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**Browser:**
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**Operating system:**
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### Logs
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#### Web server error log
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<details>
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<summary>Web server error log</summary>
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```
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Insert your webserver log here
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```
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</details>
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#### Nextcloud log (data/nextcloud.log)
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<details>
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<summary>Nextcloud log</summary>
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```
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Insert your Nextcloud log here
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```
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</details>
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#### Browser log
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<details>
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<summary>Browser log</summary>
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```
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Insert your browser log here, this could for example include:
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a) The javascript console log
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b) The network log
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c) ...
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```
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</details>
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