139 lines
3.6 KiB
Markdown
139 lines
3.6 KiB
Markdown
<!--
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Note that Nextcloud is an open source project backed by Nextcloud GmbH. Most of our volunteers are home users and thus primarily care about issues that affect home users. Our paid engineers prioritize issues of our customers. If you are neither a home user nor a customer, consider paying somebody to fix your issue, do it yourself or become a customer.
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-->
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### Steps to reproduce
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1.
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2.
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3.
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### Expected behaviour
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Tell us what should happen
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### Actual behaviour
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Tell us what happens instead
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### Server configuration
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**Operating system**:
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**Web server:**
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**Database:**
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**PHP version:**
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**Nextcloud version:** (see Nextcloud admin page)
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**Updated from an older Nextcloud/ownCloud or fresh install:**
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**Where did you install Nextcloud from:**
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**Signing status:**
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<details>
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<summary>Signing status</summary>
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```
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Login as admin user into your Nextcloud and access
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http://example.com/index.php/settings/integrity/failed
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paste the results here.
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```
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</details>
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**List of activated apps:**
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<details>
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<summary>App list</summary>
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```
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If you have access to your command line run e.g.:
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sudo -u www-data php occ app:list
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from within your Nextcloud installation folder
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```
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</details>
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**Nextcloud configuration:**
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<details>
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<summary>Config report</summary>
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```
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If you have access to your command line run e.g.:
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sudo -u www-data php occ config:list system
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from within your Nextcloud installation folder
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or
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Insert your config.php content here.
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Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …)
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```
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</details>
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**Are you using external storage, if yes which one:** local/smb/sftp/...
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**Are you using encryption:** yes/no
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**Are you using an external user-backend, if yes which one:** LDAP/ActiveDirectory/Webdav/...
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#### LDAP configuration (delete this part if not used)
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<details>
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<summary>LDAP config</summary>
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```
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With access to your command line run e.g.:
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sudo -u www-data php occ ldap:show-config
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from within your Nextcloud installation folder
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Without access to your command line download the data/owncloud.db to your local
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computer or access your SQL server remotely and run the select query:
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SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';
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Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.
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```
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</details>
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### Client configuration
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**Browser:**
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**Operating system:**
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### Logs
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#### Web server error log
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<details>
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<summary>Web server error log</summary>
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```
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Insert your webserver log here
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```
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</details>
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#### Nextcloud log (data/nextcloud.log)
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<details>
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<summary>Nextcloud log</summary>
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```
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Insert your Nextcloud log here
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```
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</details>
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#### Browser log
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<details>
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<summary>Browser log</summary>
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```
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Insert your browser log here, this could for example include:
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a) The javascript console log
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b) The network log
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c) ...
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```
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</details>
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