109 lines
2.5 KiB
Markdown
109 lines
2.5 KiB
Markdown
<!--
|
|
Thanks for reporting issues back to ownCloud! This is the issue tracker of ownCloud, if you have any support question please check out https://owncloud.org/support
|
|
|
|
This is the bug tracker for the Server component. Find other components at https://github.com/owncloud/core/blob/master/CONTRIBUTING.md#guidelines
|
|
|
|
For reporting potential security issues please see https://owncloud.org/security/
|
|
|
|
To make it possible for us to help you please fill out below information carefully.
|
|
-->
|
|
### Steps to reproduce
|
|
1.
|
|
2.
|
|
3.
|
|
|
|
### Expected behaviour
|
|
Tell us what should happen
|
|
|
|
### Actual behaviour
|
|
Tell us what happens instead
|
|
|
|
### Server configuration
|
|
**Operating system**:
|
|
|
|
**Web server:**
|
|
|
|
**Database:**
|
|
|
|
**PHP version:**
|
|
|
|
**ownCloud version:** (see ownCloud admin page)
|
|
|
|
**Updated from an older ownCloud or fresh install:**
|
|
|
|
**Where did you install ownCloud from:**
|
|
|
|
**Signing status (ownCloud 9.0 and above):**
|
|
|
|
```
|
|
Login as admin user into your ownCloud and access
|
|
http://example.com/index.php/settings/integrity/failed
|
|
paste the results here.
|
|
```
|
|
|
|
**List of activated apps:**
|
|
|
|
```
|
|
If you have access to your command line run e.g.:
|
|
sudo -u www-data php occ app:list
|
|
from within your ownCloud installation folder
|
|
```
|
|
|
|
**The content of config/config.php:**
|
|
|
|
```
|
|
If you have access to your command line run e.g.:
|
|
sudo -u www-data php occ config:list system
|
|
from within your ownCloud installation folder
|
|
|
|
or
|
|
|
|
Insert your config.php content here
|
|
(Without the database password, passwordsalt and secret)
|
|
```
|
|
|
|
**Are you using external storage, if yes which one:** local/smb/sftp/...
|
|
|
|
**Are you using encryption:** yes/no
|
|
|
|
**Are you using an external user-backend, if yes which one:** LDAP/ActiveDirectory/Webdav/...
|
|
|
|
#### LDAP configuration (delete this part if not used)
|
|
|
|
```
|
|
With access to your command line run e.g.:
|
|
sudo -u www-data php occ ldap:show-config
|
|
from within your ownCloud installation folder
|
|
|
|
Without access to your command line download the data/owncloud.db to your local
|
|
computer or access your SQL server remotely and run the select query:
|
|
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';
|
|
|
|
|
|
Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.
|
|
```
|
|
|
|
### Client configuration
|
|
**Browser:**
|
|
|
|
**Operating system:**
|
|
|
|
### Logs
|
|
#### Web server error log
|
|
```
|
|
Insert your webserver log here
|
|
```
|
|
|
|
#### ownCloud log (data/owncloud.log)
|
|
```
|
|
Insert your ownCloud log here
|
|
```
|
|
|
|
#### Browser log
|
|
```
|
|
Insert your browser log here, this could for example include:
|
|
|
|
a) The javascript console log
|
|
b) The network log
|
|
c) ...
|
|
```
|